Common Service Process below:
1.Lead Time:(About 7-14 days)
Deliver from warehouse within 2-3 after confirming the order. It takes about 2-3 days to the warehouse of the forwarder. Take about 3-7 days to your address.
2.Package:
The internal packing is a sealed plastic bag with an aluminum foil bag outside. the external packing is cartons or drums, or as customers request.
3.Customs:
We usually use an alternative name when shipping in order to avoid customs problems.
4.Payment:
-Alibaba Trade Assurance(Recommend, safe & convenient, pay for it with Visa or Credit card or E-checking )
-T/T
-Western Union
FAQ
Q1: Are you trading company or manufacturer?
A1: We are chemical manufacturerin China. So we can provide wholesale price.
Q2: Why is the quoted price different from the listed price?
A2: As we all know, the price of chemicals is not fixed, but fluctuates with the market.
Q3: Has the quality of your products passed the test of a third-party authoritative testing agency?
A3: Yes, all products are strictly tested by our quality control before shipment, and the quality assurance is confirmed and approved by third-party laboratories in China, the United States, Canada, Germany, the United Kingdom, Italy, France and other countries. If you choose us, we will guarantee to provide you with the highest quality products and services.
Q4: If the inspection result can not meet the agreement between the two sides, can you bear all the losses caused by this?
A4: Yes, we can. We guarantee that the samples provided will meet the needs of our clients and we will bear the risk of default.
Q5: How can I get samples, how much is the MOQ, and how can I confirm the product quality?
A5: We can offer you free samples of our existing products, the delivery time is about 1-3 days, you only need to pay the sample shipping cost. Our MOQ starts from 1g-1000g. Confirm the product quality You can send us your product specifications and parameter requirements, we will manufacture the product according to your parameter requirements or provide according to the sample quality parameters.
Q6: What are your payment terms?
A6: We can accept various payment methods, Western Union, T/T, T/T, BTC (Bitcoin), etc.
Q7: Are there any discounts?
A7: Yes, for bulk purchase orders, we always support with better price.
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